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  1. Globe myBusiness
  2. Products and Services
  3. VoLTE and VoWIFI FAQs

VoLTE and VoWIFI FAQs

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  • Is the ringtone for VoLTE and WiFi Calling different from regular 3G/2G calls?
  • How do I turn VoLTE on or off in my phone settings for iOS?
  • What devices are included in the VoLTE for iOS?
  • What is VoLTE?
  • What is VoWiFi or WiFi Calling?
  • What if I have no Internet or Data, can I still enable VoLTE / VoWiFi?
  • What are the advantages or benefits of VoLTE and VoWiFi?
  • Why was I not selected, my device is VoLTE-/VoWiFi-capable?
  • How to Apply for VoLTE / VoWiFi?
  • Is VoLTE / VoWiFi for Postpaid Customers only?
  • Why can't I use Call Forwarding?
  • How will I know if I’m connected to VoLTE?
  • How will I know if I’m connected to VoWiFi?
  • How can I deactivate/disconnect from VoLTE or VoWiFi?
  • Will there be additional charges in VoLTE?
  • Will there be additional charges in VoWiFi?
  • Where can I use VoLTE?
  • Why can’t I use VoLTE in the VoLTE areas?
  • Can I use VoWiFi outside of NCR?
  • Will I be able to use VoLTE / VoWiFi if my call partner is not VoLTE- or VoWiFi-capable?
  • What devices are included in the WiFi Calling?
  • Do I need a specific software update for VoLTE/VoWiFi?
  • Where can I check the software to update VoLTE feature?
  • Why can't my device access VoLTE?
  • Why can't my device use WiFi Calling?
  • How do I turn off VoLTE in my phone settings for Android?
  • How do I turn off VoWiFi in my phone settings for Android?

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