mySchoolSurf FAQs

• What is MySchoolSURF?
• What are the learning, productivity, and communication apps included in mySchoolSURF?
• How will mySchoolSurf benefit schools, students, and faculty?
• Who can register to mySchoolSURF?
• How do I register for mySchoolSURF?
• When will I get the +4GB daily for learning, productivity, and communication apps?

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myBiz Goal FAQs

• What is MyBiz GOAL Promos?
• What are the apps included in myBiz Goal Promos?
• How will myBiz GOAL benefit my business?
• Who can register to myBiz GOAL?
• How do I register to myBiz GOAL?
• Can I register to myBizSURF promo while I register for another?

Zoom Video Conferencing FAQs

• What is Zoom?
• What advantage/s do I have in registering through Globe rather than Zoom directly?
• Who can avail of Zoom for Globe myBusiness?
• What are the plans available?
• Is there a lock-in period?
• Is there a lock-in period after the initial 12 months lock-in period?

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VoLTE and VoWIFI FAQs

• Is the ringtone for VoLTE and WiFi Calling different from regular 3G/2G calls?
• How do I turn VoLTE on or off in my phone settings for iOS?
• What devices are included in the VoLTE Pilot for iOS?
• What is VoLTE?
• What is VoWiFi or WiFi Calling?
• What if I have no Internet or Data, can I still enable VoLTE / VoWiFi?

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Globe myBusiness Digital Negosyo Consultant FAQs

• Globe myBusiness Digital Negosyo Consultant FAQs

myBusiness Prepaid Internet Kit

• What is myBusiness Prepaid Internet Kit?
• How will myBusiness Prepaid Internet Kit benefit me or my business?
• Who can avail of the myBusiness Prepaid Internet?
• Where can I avail the myBusiness Prepaid Internet Kit?
• What are the requirements that I need to submit to avail or get myBusiness Prepaid Internet Kit?
• How much is the product? Is there a contract period if I avail of myBusiness Prepaid Internet Kit?

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Globe MyBusiness Handset Replacement & Repair

• The handset I availed is defective. What should I do?
• What are the coverage and limitation of my warranty?
• Do I need to submit requirements?

Change of Account Category from Business to Consumer

• What are the requirements for changing of account category from business to personal?
• I'm no longer part of the company, what should I do with my account?

Globe myBusiness M2M Vehicle Tracker

• What is M2M Vehicle Tracker?
• What advantages does M2M Vehicle Tracker give to my business?
• M2M Vehicle Tracker has a lot of useful features. Are there other features that I can sign up for?
• How much data allocation will each Globe myBusiness M2M Vehicle Tracker plan have?

Solutions for your Business: G Suite

• What is Globe myBusiness G Suite?
• What’s the difference between G Suite and the free Gmail that I use?
• What are the requirements for me to get G Suite from Globe myBusiness?
• How much is G Suite from Globe myBusiness?

GLOBE MYBUSINESS TRACKER

• How do I set up the myBusiness Tracker device?
• Who can I contact for technical concerns?
• What is the myBusiness Tracker Plan?
• Why do I need a Globe SIM card? And Why do I need 100mb mobile data?
• What do I get if I decide to sign up for myBusiness Tracker?
• How does myBusiness Tracker track the location of my assets?

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Globe myBusiness: G Suite (Google Apps for Work)

• What are the advantages of getting G Suite (Google Apps for Work) from Globe myBusiness?
• What are the differences of Google Docs, Sheet and a Slide?
• What are the features of Google calendar?
• What is Google Hangouts?
• How does Google Plus works?
• How do I use google drive?

Globe myBusiness Solutions Experts

• Who are the Solutions Experts?
• How do I contact a Solutions Expert?
• How do I get the services of a Solutions Expert?
• What kind of services do Solutions Experts offer?

Solutions for your Business: Go Canvas

• What is GoCanvas?
• What are the features of GoCanvas?
• Who can sign up for GoCanvas?
• How much is GoCanvas?

Globe myBusiness: myShopkeeper

• What is myShopkeeper?
• What does the myShopkeeper app do?
• I don’t have any kind of internet connection right now. Can I still use myShopkeeper?
• Will there be any data fees while I’m accessing myShopkeeper through my internet device?
• Do I need internet or mobile data to access myShopkeeper?
• How do we know if our records are secure?

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Postpaid Mobile

• I want to get a roaming promo instead of paying for regular rates. What are the available Globe myBusiness call & text and mobile internet roaming promos that I can sign up to?
• How much are the regular roaming charges for Globe myBusiness?
• How do I activate my roaming service?
• Can I change my default Globe Postpaid number?
• How much is the downgrade fee for each Globe myBusiness Postpaid plan?
• Can I change my current Globe myBusiness Postpaid plan?

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