Payment Sites

• Payment Sites

BILLING

• How do I reprint my monthly bill?
• Where can I know the details of my Postpaid plan account?
• What account details are included on my Globe bill, and what does it mean?
• What happens if I need to change my billing address?

Bill Delivery Complaints Handling

• How will I know my monthly bill’s delivery date?
• I can't open the eBill sent to my email and there's always a prompt message regarding adobe reader.
• I didn’t get a copy of my monthly bill. Who should I contact for this problem? / What should I do? I changed my email address, what should I do?

Paperless Billing

• I now have access to my monthly Paperless Bill, but when I tried downloading a copy to my device, it says that I need a password. Where can I find the password?
• I’ve successfully signed up for Paperless Billing, but I haven’t received the email which comes with my monthly bill. What should I do?
• What’s Paperless Billing and what’s so special about it?
• What are the benefits of Paperless Billing?
• Why am I shifting to paperless billing?
• What if I still want to use the old method of Paper Billing?

Spending Limit

• What is the Spending Limit feature of Globe myBusiness accounts?
• What happens if I go over my Spending Limit?
• Is there a required Spending Limit amount that I should follow?
• How will I know my usage so that I don’t reach or go above my Spending Limit?
• How long will my Spending Limit last?
• How do I reactivate my postpaid plan’s outgoing services if I go over my Spending Limit?

Expanded Withholding Tax (EWT) and Final VAT (FVAT) & other Tax related payments

• Credit Acceptance for Small and Medium Business (SMB) Company
• Can we still adjust request from previous years or is still for current year only?
• Do I need to secure the EWT/FVAT form every payment or is it just a one-time submission?
• What is the TAT for posting of EWT and FVAT?
• EWT (2307) – Expanded Withholding Tax

Cheque Payment Pick Up For Small and Medium Business

• Who are qualified to avail the payment pick-up service?
• How will a qualified account request for payment pick-up?
• Is there a charge for payment pick-up?
• Where is this payment pick up service available?
• What mode of payment will be accepted for pick-up

Tax Payment via GCash

• How do I pay my tax via GCASH?
• What will I receive to confirm my payment?
• How do I get a copy of my BIR Payment Confirmation Form?

OTHER PAYMENT CHANNELS

• Bayad Center
• Over-the-Counter payments
• Check Payment Pick-up
• Online Payments