I’ve successfully signed up for Paperless Billing, but I haven’t received the email which comes with my monthly bill. What should I do?

There could be a problem with how your incoming emails are sent to your inbox. It could be that your inbox is full, which you can fix by deleting some emails and making space for the email that contains your monthly bill, or that the email address that you used to sign up with could be invalid. You can also try adding no-reply@globetel.com.ph (the sender of the email) to your address list so that it won’t be listed as spam, or disabling your email browser’s auto-junk setting until you’ve gotten your paperless monthly bill. If you still haven’t gotten the email, you can try contacting your Globe myBusiness Account Manager or you can chat with us. 

Have more questions? Submit a request


Powered by Zendesk