I’m in charge of renewing our service units in our office but the units are not with me would it be possible if I will use a prepaid number or other postpaid line to call the hotline?

You will not be entertained if you will use a prepaid number to call the hotline for recontracting. A representative will advise you to call using a postpaid line preferably any line under your company or the line being requested for recontracting.