Your printed/hard-copy monthly bills will be processed over a period of nine (9) to eleven (11) days and will be delivered to your address in one (1) to three (3) days if you live in Metro Manila. For other provincial addresses, please expect your printed/hard-copy monthly bill to be processed over a period of eleven (11) to thirteen and will be delivered to you in three (3) to five (5) days. For paperless bills (either text message or soft copy-email/Paperless Billing service), please expect your monthly bill in seven (7) days after your bill’s cut-off date.
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