How do I determine if malfunction is due to defective handset?

You may perform basic troubleshooting:

  • Soft Reset
    Turn off your phone then turn it on again after a couple of minutes.
  • Hard Reset
    Turn of your phone and remove the SIM, then place it back. Turn your phone on again.
  • SIM and phone swapping
Have more questions? Submit a request

Comments

Powered by Zendesk