How about for replacement? How long is it?

For replacement of new phones, we follow a 7-day return policy.
Just take note that returned handsets will be accepted and replaced only if the below criteria are met:

  • The reason for return is factory defect
  • The handset being returned is Globe-provided
  • The handset is returned at any Globe store within seven (7) calendar days from the date of purchase.

Day 1 starts on the following day the unit was purchased.

For example:Date of purchase: Jan 1 End date: Jan 8

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